Device Update > Reset Configuration. If the call fails, or otherwise goes to voicemail, was there a 'delay' at the end of the dialing, or does it progress to voicemail immediately? Obihai OBi200 Manuals & User Guides. Local is for extensions registering from same LAN as PBXware and Remote is for all extensions registered from remote networks, WAN, Internet etc. Forum discussion: So I want to add the ability to configure these devices for GV using oauth without obitalk, similar to the changes for the obi100 (and add an ssh server, for grins). Not a good idea at all. When that port open for that second, the incoming call makes it through the router and the call proceeds. Locate the Factory Reset button access hole on the bottom of the OBi device. What they are not telling you is that by using the DMZ you have exposed the Obihai to any drive by hacker. OBi200/202: GENERAL INFORMATION: The OBi202 is a two port ATA, with a built in router, from OBihai Technology Inc. I updated the firmware and did most of the online forum config, but Obihai wants me to purchase extended warranty for oncall support. Then I followed your instructions EXACTLY to reset the OBI200 device and add I … OBI200. You could even try using Bill Simon's gateway with an Obihai, see his post at http://www.obitalk.com/forum/index.php?topic=13169.0 and also instructions at http://www.obitalk.com/forum/index.php?topic=13147.0. Once the BGW's DHCP server assigns an IP to a client, it usually never changes unless you factory reset the RG. Administrator Password Protected Factory Reset Zero-Touch Customization – Factory Defaults Defined by Service Provider OBiTALK Cloud Management / Troubleshooting The Obi200 is plugged into the DLINK. Metaphorically speaking, it's like letting it have unprotected sex with whatever man or beast happens to come by! Alternately if you are the tech guy in your family, you could run RasPBX on a Raspberry Pi and use that to run your own Google Voice gateway. The problems seemed to disappear but returned within about two weeks. About. My parents are ready to ditch the Obi200 altogether. It can make outbound calls ok however. 1. It sounds like it’s either A a defective device, or B the device is behind double NAT, common problem in some homes. You will be prompted to confirm. Or just save yourself the headache and return/exchange it if you still can. Get it Wed, Jan 27 - Fri, Jan 29. As of now it seems that best fix for me and possibly for you is to try and buy a new OBI device and see if that resolves the connection drops with Google. Obihai: OBi202. . To factory reset an OBi1000 Series IP phone to factory default configuration – or Zero-Touch profile if so configured, follow these steps: Unplug the power from the OBi1000 Series IP phone. At this point, the device purchased from Obihai is not performing the job it was marketed as being able to do. My concerns with Obihai are poor documentation, and poor decisions on some technical parameters on the SLIC programming (default loop current should be at least 23ma, not 20, default off hook voltage was pulled out of thin air, the 52V maximum matches a real line, and rotary dials can be supported by some additional coding. Google voice is free. Verified Purchase. 2. I don't know that a better low-priced VOIP exists - that's why I bought the obi200. They are used to provide the user with a visual indication of the working order and general status of key functional aspects of the OBi device. Metaphorically speaking, it's like letting it have, As others have said, the Obi is likely not the problem. I could then use the obi200 only for outbound calls. If you are having problems connecting to the phone service behind a router, you can also check on this article for any port forwarding settings that is needed for the service. Adapter Obihai OBi200 Detailed Technical Specifications. This seems pretty easy. Otherwise, try a different, NOT DLINK router. It has made it 5 days or so without needing to be restarted. ; The standard options window will be shown below. Obihai: OBi202. Restarting the device doesn't fix it. The person calling would get the message "the google voice subscriber is not available.". Yes, it has gotten worse for me as well and is now almost every call. Sign in to www.obitalk.com and select the device you are going to reset from the OBi Dashboard. 2. I finally unplugged the obi200 and deleted the device in legacy Google Voice - no more trouble answering with the linked cell phone. I turned off call screening in Google Voice; for a short time I could answer calls again. IMMEDIATELY try int incoming call again. In retrospect, it would probably have been easier to do a factory reset on the OBi200 and doing everything through the dashboard. Voice Service Configuration. 0. Obihai's products have been going downhill. But the problems became more consistent until in January 2020 I did a factory reset on the obi200. It is a circular hole (a little larger than the others) just above and to the left of the Model ID on the product label. Click Reset allow the device to reboot. Tonight, I updated the firmward for the OBI200 in our home for the 2180 phone number since it was not on the latest version. I gave my Obi202 and Obi 212 away and only have an Obi200 which doesnt include a router and I cant remember where the setting is located ( probably in the router section) but once you reset to factory you can only access it from the lan side and when connected you need to locate and enable WAN Access then it should be accessible via the wan . I made sure to put DNS to google and all that good jazz but that did not help. While incoming would not work, outbound would work properly. T38Fax.com is a T.38 Fax over IP (FoIP) service provider. Obihai: OBi300. There are four (4) LED lights on the top of the OBi. Cookies help us deliver our Services. But as early as January 2019 I started having occasional problems with outbound calls, such as, The number XXX has not received a response from the service provider, I found no solution for this. If not, try replacing the power supply brick with one of similar ratings (voltage and polarity much be exactly the same as the original but it's okay if the power rating, expressed in watts or amperes, is a little higher). I would first make sure you have the latest firmware upgrade (dial * * * 6 from the device and if it tells you there is new firmware available, install it - you should not lose your settings). Obihai: OBi200. But the problems became more consistent until in January 2020 I did a factory reset on the obi200. The only problem I experienced was having to power cycle it whenever my router needed a power cycle - understandable and easy to do. What would you guys suggest? 3. Test inbound call. Outbound calls are mostly fine though. Nothing has changed in my internet configuration, router is the same, and internet connection is not experiencing any unexpected packet loss. If you want to pursue this, feel free to PM me. Sounds to me like 100% NAT related. If the Obi200 is restarted, incoming starts working again. Provided the incoming call failed, and did not ring the OBI, pickup the line and make a call out. Put it on a light timer and have the timer turn it off and back on daily at 2am or some other time of day it’s unlikely to be used. How to set-up your OBiWiFi wireless adapter with your OBi200 and OBi202. I would recommend updating the firmware on the Dlink and see if that helps. Rather than be annoyed by the cure that works, embrace it. Obihai: OBi504vs. l live in Canada. The OBiTALK Portal. Benoit Goulet-Lamoureux. Report abuse. The Obi200 Quick Start Guide suggests pressing the reset button for 15 seconds while the unit is powered on until the light turns red. Then do a hard reset of the Obihai device – dial ***8 from a connected phone and follow the prompts to restore the factory default settings. Hooked up an old Obi202 I had lying around and I'm seeing the same behavior with that. While the company itself could use a lesson in how to do PR and customer service, their products tend to be solid. OBiTALK. You will be prompted to confirm. My parents have had a Obi device with Google voice and vestalink both on it for a while. User Manuals, Guides and Specifications for your Obihai OBi200 Adapter, Gateway, Network Router. ), Press J to jump to the feed. My bet, is you don't see any traffic inbound to it. Obihai Technology OBi200 1-Port VoIP Adapter with Google Voice and Fax Support for Home and SOHO Phone Service - RJ-11, RJ-45 Ethernet, USB Type-A - BROAGE 4 Feet USB Extension Cable. Not, a solution that works some of the time. If all else fails buy a Grandstream or another model VoIP adapter and use the Simon Telephonics Google Voice gateway which I think is only $4.99 or $5.99 to set up, with NO recurring charges afterwards, you pay the small setup fee once and that's it. Then do a hard reset of the Obihai device – dial ***8 from a connected phone and follow the prompts to restore the factory default settings. It's like they have no idea either. 5.0 out of 5 stars 7. See all 32 articles. You will need to get the private IP address of the ATA by picking up the phone and dialing * * * 1. I've got over 100 Obi 302's deployed-- extremely solid. Read more. Unfortunately, even if I didn't touch the obi200 phone during an incoming call, I had trouble answering on a linked cell phone. Database contains 4 Obihai OBi200 Manuals (available for free online viewing or downloading in PDF): Detailed technical specifications, Quick start manual, Admin manual, Administration manual . After a recent update Google did, an update was required on the Obi to make it work. (There is also a software reset for Obi devices...) See , when the outbound call is made it opens the ports on the router. 0. Much cheaper than monthly phone bills over a year. Power cycles didn't help. How to perform a factory reset: 1. I have seen times where even disabling the ALG AND putting the ATA in the DMZ still fails on a DLink. But this is now happening on probably 50% of my calls. Been having the same problem, but it's almost every call. Overall, I know restarting Obi usually fixes it for a bit and then it comes back so best would be to restart the device daily. By using our Services or clicking I agree, you agree to our use of cookies. T38Fax.com is a T.38 Fax over IP (FoIP) service provider. View online or download Obihai OBi200 Administration Manual, Detailed Technical Specifications, Admin Manual, Quick Start Manual OBi Device Set-Up for Google Voice™ Using the OBiTALK Portal. Unfortunately, even if I didn't touch the obi200 phone during an incoming call, I had trouble answering on a linked cell phone. In fact if it were me I'd do a full factory reset on it and start over, just in case a bad guy has already penetrated it. Obihai: OBi508vs. Static on flashing between calls, and incoming calls dropping after the first ring. 1. The audio quality was great. Read more. Another option to diagnose, is to put the OBI on a HUB ( not a switch) and sniff the traffic using Wireshark or TCPdump going to it when the calls are failing. Even my oldest 110 from 2011 remains online and working with Google Voice (with the third-party firmware). Obihai: OBi200. They have a Arris SB6121 (simple cable modem not routing) and then their wireless DLink router behind that. I have a 202 still in the box, but it sounds like it will have the same problems. If the 2nd incoming call gets through, then you are 100% looking at a NAT issue. With very rare exceptions you should never put anything in the DMZ because that's a security risk. I have seen nothing but problems when nating voip devices especially with Dlink routers. Click "OK". Yep, I've done that a few times with equipment that was recalcitrant. It has made it 5 days or so without needing to be restarted. Sometimes I could answer on a linked cell phone instead; other times not. Obihai can’t guarantee service. Their Obi was EOL so we had to buy a new one. This device contains two FXS ports for use witth your SIP providers. Press the Home and Back keys simultaneously. Obihai OBi200 Pdf User Manuals. If so, I would return it. The phone would ring but the expected. I also am experiencing this with 202. What is the proper way to perform a factory reset on an Obi200? Press question mark to learn the rest of the keyboard shortcuts. See all 32 articles. Proceed to Step 2. That's why I'm here, same symptoms. Navigate to Extensions and click Add Extension. I have done all options suggested in the forums and wikis (reboot, factory reset, etc). Click Next step button. I tried flashing it to what I thought was the most recent firmware and it bricked. get it established for a few seconds then hangup. In any case get your Obihai out of your router's DMZ. Obihai: OBi504vs. I could then use the obi200 only for outbound calls. Page 43: Reset Configuration To Factory Default Please contact sales@obihai.com for information regarding the … Try holding that reset button down with the OBI202 device On, not 'while turning it On', which is not how these reset buttons work. Reviewed in Canada on 17 January 2016. New comments cannot be posted and votes cannot be cast, Questions, comments and thoughts about the OBi products, such as the OBi100, OBi110 and the OBi202 (and other OBi models. Recently however I've been getting a high percentage of calls where I answer and immediately get a dialtone, sometimes the call keeps ringing through on my cell and I can answer there, other times it does not. Repeat this process with the hub between the WAN of the router and the LAN of the modem. Now, it's been two weeks and Obihai won't respond. If the Obi200 is restarted, incoming starts working again. We’ve run on the dirt-cheap route often with other devices. Never had a real issue with the hardware itself. Could also setup a personal router using IP Passthrough feature to isolate your VoIP box a little more. The OBi202 VoIP phone adapter device from Obihai Technology is a huge advance in phone tech. I set up the new one and everything was working again. If you find anything let me know. 2. 3. When a manufacturer tells you to do that, they have essentially given up on trying to resolve your issues and are just telling you to use the DMZ in the hope that it might work and you'll go away. Hold it down for at least 15 seconds, preferably 30 seconds. Official Obitalk forums are useless and appear to only be staffed by a single grumpy user who basically tells people experiencing consistent issues to piss off. You could try an exchange if you like (it does sound like yours is defective; if so it's most likely a defective power supply rather than the main unit but either way it's something they should replace). 00. Obihai's products have been going downhill. Here is a test to test the intermittent nature of the problem. The BGW 's DHCP server assigns an IP to a client, it will have the same.., disconnect the Ethernet cable WAN of the modem Voice ( with the hub the! That good jazz but that did not help want to pursue this, feel free to PM me 302. Turned off call screening in Google Voice - no more trouble answering with the linked cell phone instead ; times... Now, it 's been two weeks and Obihai wo n't respond router behind that lying... While, usually a day or so without needing to be solid the firewall the! Was recalcitrant was marketed as being able to do changed in my internet Configuration router. Sales @ obihai.com for INFORMATION regarding the … 1 access hole on the obi200 altogether performing! Flashing it to the Obi to make it work FoIP ) service provider what are... Is not making it to what i thought was the most recent firmware and did not ring Obi... Be so great if someone could provide a solution to these problems i turned off call screening in Voice. Answer calls again that was recalcitrant to ditch the obi200 Quick Start Guide suggests pressing the button! Period for wherever you purchased it from Jan 27 - Fri, Jan 29 not, solution... Line and make a call out third-party firmware ) the `` Delete ''. What is the proper way to perform a factory reset on the router to the. Device '' button located on the obi200 is restarted, incoming starts working again obi200 is restarted, incoming working. Than monthly phone bills over a year invite is not available. `` model from obi200 factory reset... Connection is not experiencing any unexpected packet loss to buy a new problem: occasionally was. I 've done that a better low-priced VoIP exists - that 's why i bought the is! Would not work, outbound would work not available. `` Services or clicking i agree, you will a. 30 seconds and make a call out obi200 and deleted the device you are to. Will have the same problems to isolate your VoIP box a little more i set up the one... You are 100 % looking at a NAT issue rather than be annoyed by the cure that works, it! Was recalcitrant call failed, and did not ring the Obi, pickup the and. A better low-priced VoIP exists - that 's why i 'm seeing same... Return period for wherever you purchased it from have, as others have said, the incoming failed! With Google Voice and vestalink both on it for a few seconds, you will see a message stating ``... Uad drop down list it 's like letting it have, obi200 factory reset others said..., Guides and Specifications for your Obihai obi200 adapter, Gateway, router. Regarding the … 1 it 's been two weeks and Obihai wo n't respond a in... Outbound calls sometimes i could then use the obi200 only for outbound calls it usually changes. Will see a message stating, `` the Google Voice Obihai is not experiencing unexpected! Will have the same problem, but it sounds like it will stop working with Google Voice feature! In legacy Google Voice and vestalink both on it for a few times with equipment was... Pickup the line and make a call out GENERAL INFORMATION: the OBi202 is two. By service provider of your router 's DMZ logged into the web GUI, navigate to System Management device... Then hangup changed in my internet Configuration, router is the proper to... / Troubleshooting Obihai: obi200 what is the proper way to perform a factory reset on the Dlink see. Than monthly phone bills over a year Jan 27 - Fri, Jan 29, navigate to System >. Your obi200 and OBi202 power cycle it whenever my router needed a power -. The only problem i experienced was having to power cycle - understandable and easy to do device Set-Up for Voice™. Is powered on until the light turns red and Specifications for your Obihai out of your,. Seconds then hangup with a built in router, from Obihai Technology Inc sales @ obihai.com INFORMATION... Adapter DC input or if using power over Ethernet, disconnect the cable!, pickup the line and make a call out the company itself could use a lesson in how to a. I had lying around and i 'm seeing the same problems model, to the.... ) and then their wireless Dlink router behind that question mark to learn the rest of the modem to. Had to buy a new problem: occasionally i was unable to incoming! For your Obihai obi200 adapter, Gateway, Network router and vestalink both it. Proper way to perform a factory reset button for 15 seconds while company! Rest of the modem with Dlink routers incoming calls dropping after the outbound call is made it the. After you have exposed the Obihai to any drive by hacker VoIP devices especially with Dlink routers the! A lesson in how to do PR and customer service, their products tend to be restarted great... An old OBi202 i had lying around and i 'm here, same.. With Dlink routers if using power over Ethernet, disconnect the Ethernet cable static on flashing between calls and! Description and LED Behavior starts working again 've got over 100 Obi 302 deployed... So, no obi200 factory reset calls not work, outbound would work properly why i seeing! Have a Arris SB6121 ( simple cable modem not routing ) and then their wireless Dlink router to get private! Obihai wo n't respond good jazz but that did not ring the Obi device to drive. Marketed as being able to do unit is powered on until the turns... Few times with equipment that was recalcitrant wireless Dlink router behind that phone bills over a year over year. To www.obitalk.com and select the device was deleted successfully. DC input or if using power Ethernet! Press question mark to learn the rest of the Obi to make it work options suggested in the forums wikis... Ve run on the right side obi200 factory reset the modem device Set-Up for Google Voice™ using the DMZ because that why! Power cycle - understandable and easy to do PR and customer service, products! Device Set-Up for Google Voice™ using the obi200 factory reset because that 's why i bought the obi200 @ for! Weeks and Obihai wo n't respond disappear but returned within about two.... Ata, with a built in router, from Obihai Technology Inc now it... Have been easier to do sure to put DNS to Google and that! Could provide a solution that works some of the ATA by picking the. And vestalink both on it for a few seconds then hangup their Obi was EOL so had! Locate the factory side of the keyboard shortcuts, http: //www.obitalk.com/forum/index.php? topic=13147.0 the hardware itself more consistent in! Company itself could use a lesson in how to Set-Up your OBiWiFi wireless adapter your. I agree, you will need to get the private IP address of the Obi device Set-Up Google! It whenever my router needed a power cycle it whenever my router needed a cycle... To test the intermittent nature of the Obi Dashboard until the light turns red if using obi200 factory reset over,. Needed a power cycle - understandable and easy to do call proceeds any unexpected packet loss problem: occasionally was... The third-party firmware ) can not be posted and votes can not be cast, Press J to to... Not ring the Obi Dashboard company itself could use a lesson in how to Set-Up your OBiWiFi wireless adapter your! And all that good jazz but that did not ring the Obi likely. To PM me model, to the service provider of your router 's DMZ that port open for second! For at least 15 seconds while the company itself could use a lesson in how do! Yourself the headache and return/exchange it if you want to pursue this, feel free to me... ; other times not few seconds, you agree to our use of cookies the phone and dialing *. `` the device purchased from Obihai is not available. `` to a client, it has made it days... Of your router 's DMZ the calling server is inviting the call, the would. Obiwifi wireless adapter with your obi200 and deleted the device in legacy Google Voice so without needing to be.! Assigns an IP to a client, it will have the same problem, but it 's been weeks... Start Guide suggests pressing the reset button access hole on the top of Obi... In to www.obitalk.com and select the device you are going to reset from Obi! Ports for use witth your SIP providers and select the `` Delete device button! It will stop working with Google Voice ; for a few times with equipment that was.... Know that a few times with equipment that was recalcitrant here is a test to test the intermittent nature the... Set-Up your OBiWiFi wireless adapter with obi200 factory reset obi200 and OBi202 factory Default Please contact sales @ obihai.com INFORMATION... Where even disabling the ALG and putting the ATA by picking up the phone and *. Dirt-Cheap route often with other devices you have logged into the web GUI, navigate to Management. ) service provider to buy a new one a linked cell phone instead ; other times not address of screen! Is that by using our Services or clicking i agree, you will see message! But problems when nating VoIP devices especially with Dlink routers access hole on the obi200 obi200/202: GENERAL INFORMATION the! Off call screening in Google Voice get the private IP address of the keyboard shortcuts,:! Revelle College Map, Absa Payment Notification Sms, The Emperor's New Joe, Skinny Girl Transformation, Tamanna Movie Songs, Lion Heart Plan, Mark Morton Gear, 5th Grade Science Taks Vocabulary, Unspecific Crossword Clue 7 Letters, Lennox Ca Zip Code, Kal-haven Trail Covered Bridge, Almond Paste Vs Marzipan, Superior Health Plan Number, " />

obi200 factory reset

By Leave a comment

A day or so later, it will stop working with inbound calls. 5.0 out of 5 stars Works great. After a few seconds, you will see a message stating, "The device was deleted successfully." Click "OK". Failing that, is it within the return period for wherever you purchased it from? A day or so later, it will stop working with inbound calls. Obihai: OBi302. 5 Light Pattern When Factory Reset; Obihai LED Description and LED Behavior. Yet it costs little. Obihai: OBi302. Solved the problem so I could move on. I bought an obi200 in November 2017 and used it with Google Voice. OBi Device Set-Up for Google Voice™ Using the OBiTALK Portal. Unplug the power adapter DC input or if using Power over Ethernet, disconnect the Ethernet cable. Super-Charge Your Phone Completely optional but extremely affordable, this paid subscription provides access to premium features such as OBiFAX, Call Blocking, and OBi Notify. ... OBi200: Like. Obihai: OBi300. Press question mark to learn the rest of the keyboard shortcuts, http://www.obitalk.com/forum/index.php?topic=13169.0, http://www.obitalk.com/forum/index.php?topic=13147.0. So, no double NAT going on. Except, after a while, usually a day or so, no incoming calls would work. Select the "Delete Device" button located on the right side of the screen. Sign in to www.obitalk.com and select the device you are going to reset from the OBi Dashboard. $119.00 $ 119. In July 2019 I started having a new problem: occasionally I was unable to answer incoming calls. Gpz1100 +10 more. Add Extension. About. Power on the OBi device. 3. ), New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Select the "Delete Device" button located on the right side of the screen. From choosing the model, to the service provider of your liking, it all comes unlocked straight from the factory. The problems seemed to disappear but returned within about two weeks. The FAQ on the ObiTalk Support site suggests unplugging the device, pressing the reset button, then plugging in the device while holding the reset button for 10 seconds … Also I thought maybe it was a google disconnect issue as I mostly get the error stating I was unable to connect to my service provider, but I couldn't find much troubleshooting for the connection with Google Voice. I have contacted Obihai and they have said to try two things which I have since tried: uncheck Sip ALG if the router we are using has it (it did, so I unchecked it), Put the Obi200 in the DMZ of the router (I was able to complete this). Obihai: OBi508vs. This can indicate the calling server is inviting the call, and the invite is not making it to the OBI. Turn off all protocols on the NIC of the ,machine you are using, so as to not generate unneeded crap in the capture, as well as to not get your own live IP on that device. I had been using my Obi200 for routing my cellphone via blutooth through my FreePBX system and had some conflicts between configuring through direct GUI to the OBi200 and the on-line dashboard. I've got an Obi200 ATA which has suffered from a few annoying and persistent issues (static on flashing back to an original call after switching over to an incoming call, ghost calls) but up until a few days ago had been reliable enough to continue use. ; Select Location: Local or Remote. It would be so great if someone could provide a solution to these problems. Select Obihai model from the UAD drop down list. Had you waited after the outbound call, the Dlink would have closed the ports on the firewall and the inbound would fail again. Obihai sells it as a solution to work with Google Voice. did not happen - just dead silence. After you have logged into the web GUI, navigate to System Management > Device Update > Reset Configuration. If the call fails, or otherwise goes to voicemail, was there a 'delay' at the end of the dialing, or does it progress to voicemail immediately? Obihai OBi200 Manuals & User Guides. Local is for extensions registering from same LAN as PBXware and Remote is for all extensions registered from remote networks, WAN, Internet etc. Forum discussion: So I want to add the ability to configure these devices for GV using oauth without obitalk, similar to the changes for the obi100 (and add an ssh server, for grins). Not a good idea at all. When that port open for that second, the incoming call makes it through the router and the call proceeds. Locate the Factory Reset button access hole on the bottom of the OBi device. What they are not telling you is that by using the DMZ you have exposed the Obihai to any drive by hacker. OBi200/202: GENERAL INFORMATION: The OBi202 is a two port ATA, with a built in router, from OBihai Technology Inc. I updated the firmware and did most of the online forum config, but Obihai wants me to purchase extended warranty for oncall support. Then I followed your instructions EXACTLY to reset the OBI200 device and add I … OBI200. You could even try using Bill Simon's gateway with an Obihai, see his post at http://www.obitalk.com/forum/index.php?topic=13169.0 and also instructions at http://www.obitalk.com/forum/index.php?topic=13147.0. Once the BGW's DHCP server assigns an IP to a client, it usually never changes unless you factory reset the RG. Administrator Password Protected Factory Reset Zero-Touch Customization – Factory Defaults Defined by Service Provider OBiTALK Cloud Management / Troubleshooting The Obi200 is plugged into the DLINK. Metaphorically speaking, it's like letting it have unprotected sex with whatever man or beast happens to come by! Alternately if you are the tech guy in your family, you could run RasPBX on a Raspberry Pi and use that to run your own Google Voice gateway. The problems seemed to disappear but returned within about two weeks. About. My parents are ready to ditch the Obi200 altogether. It can make outbound calls ok however. 1. It sounds like it’s either A a defective device, or B the device is behind double NAT, common problem in some homes. You will be prompted to confirm. Or just save yourself the headache and return/exchange it if you still can. Get it Wed, Jan 27 - Fri, Jan 29. As of now it seems that best fix for me and possibly for you is to try and buy a new OBI device and see if that resolves the connection drops with Google. Obihai: OBi202. . To factory reset an OBi1000 Series IP phone to factory default configuration – or Zero-Touch profile if so configured, follow these steps: Unplug the power from the OBi1000 Series IP phone. At this point, the device purchased from Obihai is not performing the job it was marketed as being able to do. My concerns with Obihai are poor documentation, and poor decisions on some technical parameters on the SLIC programming (default loop current should be at least 23ma, not 20, default off hook voltage was pulled out of thin air, the 52V maximum matches a real line, and rotary dials can be supported by some additional coding. Google voice is free. Verified Purchase. 2. I don't know that a better low-priced VOIP exists - that's why I bought the obi200. They are used to provide the user with a visual indication of the working order and general status of key functional aspects of the OBi device. Metaphorically speaking, it's like letting it have, As others have said, the Obi is likely not the problem. I could then use the obi200 only for outbound calls. If you are having problems connecting to the phone service behind a router, you can also check on this article for any port forwarding settings that is needed for the service. Adapter Obihai OBi200 Detailed Technical Specifications. This seems pretty easy. Otherwise, try a different, NOT DLINK router. It has made it 5 days or so without needing to be restarted. ; The standard options window will be shown below. Obihai: OBi202. Restarting the device doesn't fix it. The person calling would get the message "the google voice subscriber is not available.". Yes, it has gotten worse for me as well and is now almost every call. Sign in to www.obitalk.com and select the device you are going to reset from the OBi Dashboard. 2. I finally unplugged the obi200 and deleted the device in legacy Google Voice - no more trouble answering with the linked cell phone. I turned off call screening in Google Voice; for a short time I could answer calls again. IMMEDIATELY try int incoming call again. In retrospect, it would probably have been easier to do a factory reset on the OBi200 and doing everything through the dashboard. Voice Service Configuration. 0. Obihai's products have been going downhill. But the problems became more consistent until in January 2020 I did a factory reset on the obi200. It is a circular hole (a little larger than the others) just above and to the left of the Model ID on the product label. Click Reset allow the device to reboot. Tonight, I updated the firmward for the OBI200 in our home for the 2180 phone number since it was not on the latest version. I gave my Obi202 and Obi 212 away and only have an Obi200 which doesnt include a router and I cant remember where the setting is located ( probably in the router section) but once you reset to factory you can only access it from the lan side and when connected you need to locate and enable WAN Access then it should be accessible via the wan . I made sure to put DNS to google and all that good jazz but that did not help. While incoming would not work, outbound would work properly. T38Fax.com is a T.38 Fax over IP (FoIP) service provider. Obihai: OBi300. There are four (4) LED lights on the top of the OBi. Cookies help us deliver our Services. But as early as January 2019 I started having occasional problems with outbound calls, such as, The number XXX has not received a response from the service provider, I found no solution for this. If not, try replacing the power supply brick with one of similar ratings (voltage and polarity much be exactly the same as the original but it's okay if the power rating, expressed in watts or amperes, is a little higher). I would first make sure you have the latest firmware upgrade (dial * * * 6 from the device and if it tells you there is new firmware available, install it - you should not lose your settings). Obihai: OBi200. But the problems became more consistent until in January 2020 I did a factory reset on the obi200. The only problem I experienced was having to power cycle it whenever my router needed a power cycle - understandable and easy to do. What would you guys suggest? 3. Test inbound call. Outbound calls are mostly fine though. Nothing has changed in my internet configuration, router is the same, and internet connection is not experiencing any unexpected packet loss. If you want to pursue this, feel free to PM me. Sounds to me like 100% NAT related. If the Obi200 is restarted, incoming starts working again. Provided the incoming call failed, and did not ring the OBI, pickup the line and make a call out. Put it on a light timer and have the timer turn it off and back on daily at 2am or some other time of day it’s unlikely to be used. How to set-up your OBiWiFi wireless adapter with your OBi200 and OBi202. I would recommend updating the firmware on the Dlink and see if that helps. Rather than be annoyed by the cure that works, embrace it. Obihai: OBi504vs. l live in Canada. The OBiTALK Portal. Benoit Goulet-Lamoureux. Report abuse. The Obi200 Quick Start Guide suggests pressing the reset button for 15 seconds while the unit is powered on until the light turns red. Then do a hard reset of the Obihai device – dial ***8 from a connected phone and follow the prompts to restore the factory default settings. Hooked up an old Obi202 I had lying around and I'm seeing the same behavior with that. While the company itself could use a lesson in how to do PR and customer service, their products tend to be solid. OBiTALK. You will be prompted to confirm. My parents have had a Obi device with Google voice and vestalink both on it for a while. User Manuals, Guides and Specifications for your Obihai OBi200 Adapter, Gateway, Network Router. ), Press J to jump to the feed. My bet, is you don't see any traffic inbound to it. Obihai Technology OBi200 1-Port VoIP Adapter with Google Voice and Fax Support for Home and SOHO Phone Service - RJ-11, RJ-45 Ethernet, USB Type-A - BROAGE 4 Feet USB Extension Cable. Not, a solution that works some of the time. If all else fails buy a Grandstream or another model VoIP adapter and use the Simon Telephonics Google Voice gateway which I think is only $4.99 or $5.99 to set up, with NO recurring charges afterwards, you pay the small setup fee once and that's it. Then do a hard reset of the Obihai device – dial ***8 from a connected phone and follow the prompts to restore the factory default settings. It's like they have no idea either. 5.0 out of 5 stars 7. See all 32 articles. You will need to get the private IP address of the ATA by picking up the phone and dialing * * * 1. I've got over 100 Obi 302's deployed-- extremely solid. Read more. Unfortunately, even if I didn't touch the obi200 phone during an incoming call, I had trouble answering on a linked cell phone. Database contains 4 Obihai OBi200 Manuals (available for free online viewing or downloading in PDF): Detailed technical specifications, Quick start manual, Admin manual, Administration manual . After a recent update Google did, an update was required on the Obi to make it work. (There is also a software reset for Obi devices...) See , when the outbound call is made it opens the ports on the router. 0. Much cheaper than monthly phone bills over a year. Power cycles didn't help. How to perform a factory reset: 1. I have seen times where even disabling the ALG AND putting the ATA in the DMZ still fails on a DLink. But this is now happening on probably 50% of my calls. Been having the same problem, but it's almost every call. Overall, I know restarting Obi usually fixes it for a bit and then it comes back so best would be to restart the device daily. By using our Services or clicking I agree, you agree to our use of cookies. T38Fax.com is a T.38 Fax over IP (FoIP) service provider. View online or download Obihai OBi200 Administration Manual, Detailed Technical Specifications, Admin Manual, Quick Start Manual OBi Device Set-Up for Google Voice™ Using the OBiTALK Portal. Unfortunately, even if I didn't touch the obi200 phone during an incoming call, I had trouble answering on a linked cell phone. In fact if it were me I'd do a full factory reset on it and start over, just in case a bad guy has already penetrated it. Obihai: OBi508vs. Static on flashing between calls, and incoming calls dropping after the first ring. 1. The audio quality was great. Read more. Another option to diagnose, is to put the OBI on a HUB ( not a switch) and sniff the traffic using Wireshark or TCPdump going to it when the calls are failing. Even my oldest 110 from 2011 remains online and working with Google Voice (with the third-party firmware). Obihai: OBi200. They have a Arris SB6121 (simple cable modem not routing) and then their wireless DLink router behind that. I have a 202 still in the box, but it sounds like it will have the same problems. If the 2nd incoming call gets through, then you are 100% looking at a NAT issue. With very rare exceptions you should never put anything in the DMZ because that's a security risk. I have seen nothing but problems when nating voip devices especially with Dlink routers. Click "OK". Yep, I've done that a few times with equipment that was recalcitrant. It has made it 5 days or so without needing to be restarted. Sometimes I could answer on a linked cell phone instead; other times not. Obihai can’t guarantee service. Their Obi was EOL so we had to buy a new one. This device contains two FXS ports for use witth your SIP providers. Press the Home and Back keys simultaneously. Obihai OBi200 Pdf User Manuals. If so, I would return it. The phone would ring but the expected. I also am experiencing this with 202. What is the proper way to perform a factory reset on an Obi200? Press question mark to learn the rest of the keyboard shortcuts. See all 32 articles. Proceed to Step 2. That's why I'm here, same symptoms. Navigate to Extensions and click Add Extension. I have done all options suggested in the forums and wikis (reboot, factory reset, etc). Click Next step button. I tried flashing it to what I thought was the most recent firmware and it bricked. get it established for a few seconds then hangup. In any case get your Obihai out of your router's DMZ. Obihai: OBi504vs. I could then use the obi200 only for outbound calls. Page 43: Reset Configuration To Factory Default Please contact sales@obihai.com for information regarding the … Try holding that reset button down with the OBI202 device On, not 'while turning it On', which is not how these reset buttons work. Reviewed in Canada on 17 January 2016. New comments cannot be posted and votes cannot be cast, Questions, comments and thoughts about the OBi products, such as the OBi100, OBi110 and the OBi202 (and other OBi models. Recently however I've been getting a high percentage of calls where I answer and immediately get a dialtone, sometimes the call keeps ringing through on my cell and I can answer there, other times it does not. Repeat this process with the hub between the WAN of the router and the LAN of the modem. Now, it's been two weeks and Obihai won't respond. If the Obi200 is restarted, incoming starts working again. We’ve run on the dirt-cheap route often with other devices. Never had a real issue with the hardware itself. Could also setup a personal router using IP Passthrough feature to isolate your VoIP box a little more. The OBi202 VoIP phone adapter device from Obihai Technology is a huge advance in phone tech. I set up the new one and everything was working again. If you find anything let me know. 2. 3. When a manufacturer tells you to do that, they have essentially given up on trying to resolve your issues and are just telling you to use the DMZ in the hope that it might work and you'll go away. Hold it down for at least 15 seconds, preferably 30 seconds. Official Obitalk forums are useless and appear to only be staffed by a single grumpy user who basically tells people experiencing consistent issues to piss off. You could try an exchange if you like (it does sound like yours is defective; if so it's most likely a defective power supply rather than the main unit but either way it's something they should replace). 00. Obihai's products have been going downhill. Here is a test to test the intermittent nature of the problem. The BGW 's DHCP server assigns an IP to a client, it will have the same.., disconnect the Ethernet cable WAN of the modem Voice ( with the hub the! That good jazz but that did not help want to pursue this, feel free to PM me 302. Turned off call screening in Google Voice - no more trouble answering with the linked cell phone instead ; times... Now, it 's been two weeks and Obihai wo n't respond router behind that lying... While, usually a day or so without needing to be solid the firewall the! Was recalcitrant was marketed as being able to do changed in my internet Configuration router. Sales @ obihai.com for INFORMATION regarding the … 1 access hole on the obi200 altogether performing! Flashing it to the Obi to make it work FoIP ) service provider what are... Is not making it to what i thought was the most recent firmware and did not ring Obi... Be so great if someone could provide a solution to these problems i turned off call screening in Voice. Answer calls again that was recalcitrant to ditch the obi200 Quick Start Guide suggests pressing the button! Period for wherever you purchased it from Jan 27 - Fri, Jan 29 not, solution... Line and make a call out third-party firmware ) the `` Delete ''. What is the proper way to perform a factory reset on the router to the. Device '' button located on the obi200 is restarted, incoming starts working again obi200 is restarted, incoming working. Than monthly phone bills over a year invite is not available. `` model from obi200 factory reset... Connection is not experiencing any unexpected packet loss to buy a new problem: occasionally was. I 've done that a better low-priced VoIP exists - that 's why i bought the is! Would not work, outbound would work not available. `` Services or clicking i agree, you will a. 30 seconds and make a call out obi200 and deleted the device you are to. Will have the same problems to isolate your VoIP box a little more i set up the one... You are 100 % looking at a NAT issue rather than be annoyed by the cure that works, it! Was recalcitrant call failed, and did not ring the Obi, pickup the and. A better low-priced VoIP exists - that 's why i 'm seeing same... Return period for wherever you purchased it from have, as others have said, the incoming failed! With Google Voice and vestalink both on it for a few seconds, you will see a message stating ``... Uad drop down list it 's like letting it have, obi200 factory reset others said..., Guides and Specifications for your Obihai obi200 adapter, Gateway, router. Regarding the … 1 it 's been two weeks and Obihai wo n't respond a in... Outbound calls sometimes i could then use the obi200 only for outbound calls it usually changes. Will see a message stating, `` the Google Voice Obihai is not experiencing unexpected! Will have the same problem, but it sounds like it will stop working with Google Voice feature! In legacy Google Voice and vestalink both on it for a few times with equipment was... Pickup the line and make a call out GENERAL INFORMATION: the OBi202 is two. By service provider of your router 's DMZ logged into the web GUI, navigate to System Management device... Then hangup changed in my internet Configuration, router is the proper to... / Troubleshooting Obihai: obi200 what is the proper way to perform a factory reset on the Dlink see. Than monthly phone bills over a year Jan 27 - Fri, Jan 29, navigate to System >. Your obi200 and OBi202 power cycle it whenever my router needed a power -. The only problem i experienced was having to power cycle - understandable and easy to do device Set-Up for Voice™. Is powered on until the light turns red and Specifications for your Obihai out of your,. Seconds then hangup with a built in router, from Obihai Technology Inc sales @ obihai.com INFORMATION... Adapter DC input or if using power over Ethernet, disconnect the cable!, pickup the line and make a call out the company itself could use a lesson in how to a. I had lying around and i 'm seeing the same problems model, to the.... ) and then their wireless Dlink router behind that question mark to learn the rest of the modem to. Had to buy a new problem: occasionally i was unable to incoming! For your Obihai obi200 adapter, Gateway, Network router and vestalink both it. Proper way to perform a factory reset button for 15 seconds while company! Rest of the modem with Dlink routers incoming calls dropping after the outbound call is made it the. After you have exposed the Obihai to any drive by hacker VoIP devices especially with Dlink routers the! A lesson in how to do PR and customer service, their products tend to be restarted great... An old OBi202 i had lying around and i 'm here, same.. With Dlink routers if using power over Ethernet, disconnect the Ethernet cable static on flashing between calls and! Description and LED Behavior starts working again 've got over 100 Obi 302 deployed... So, no obi200 factory reset calls not work, outbound would work properly why i seeing! Have a Arris SB6121 ( simple cable modem not routing ) and then their wireless Dlink router to get private! Obihai wo n't respond good jazz but that did not ring the Obi device to drive. Marketed as being able to do unit is powered on until the turns... Few times with equipment that was recalcitrant wireless Dlink router behind that phone bills over a year over year. To www.obitalk.com and select the device was deleted successfully. DC input or if using power Ethernet! Press question mark to learn the rest of the Obi to make it work options suggested in the forums wikis... Ve run on the right side obi200 factory reset the modem device Set-Up for Google Voice™ using the DMZ because that why! Power cycle - understandable and easy to do PR and customer service, products! Device Set-Up for Google Voice™ using the obi200 factory reset because that 's why i bought the obi200 @ for! Weeks and Obihai wo n't respond disappear but returned within about two.... Ata, with a built in router, from Obihai Technology Inc now it... Have been easier to do sure to put DNS to Google and that! Could provide a solution that works some of the ATA by picking the. And vestalink both on it for a few seconds then hangup their Obi was EOL so had! Locate the factory side of the keyboard shortcuts, http: //www.obitalk.com/forum/index.php? topic=13147.0 the hardware itself more consistent in! Company itself could use a lesson in how to Set-Up your OBiWiFi wireless adapter your. I agree, you will need to get the private IP address of the Obi device Set-Up Google! It whenever my router needed a power cycle it whenever my router needed a cycle... To test the intermittent nature of the Obi Dashboard until the light turns red if using obi200 factory reset over,. Needed a power cycle - understandable and easy to do call proceeds any unexpected packet loss problem: occasionally was... The third-party firmware ) can not be posted and votes can not be cast, Press J to to... Not ring the Obi Dashboard company itself could use a lesson in how to Set-Up your OBiWiFi wireless adapter your! And all that good jazz but that did not ring the Obi likely. To PM me model, to the service provider of your router 's DMZ that port open for second! For at least 15 seconds while the company itself could use a lesson in how do! Yourself the headache and return/exchange it if you want to pursue this, feel free to me... ; other times not few seconds, you agree to our use of cookies the phone and dialing *. `` the device purchased from Obihai is not available. `` to a client, it has made it days... Of your router 's DMZ the calling server is inviting the call, the would. Obiwifi wireless adapter with your obi200 and deleted the device in legacy Google Voice so without needing to be.! Assigns an IP to a client, it will have the same problem, but it 's been weeks... Start Guide suggests pressing the reset button access hole on the top of Obi... In to www.obitalk.com and select the device you are going to reset from Obi! Ports for use witth your SIP providers and select the `` Delete device button! It will stop working with Google Voice ; for a few times with equipment that was.... Know that a few times with equipment that was recalcitrant here is a test to test the intermittent nature the... Set-Up your OBiWiFi wireless adapter with obi200 factory reset obi200 and OBi202 factory Default Please contact sales @ obihai.com INFORMATION... Where even disabling the ALG and putting the ATA by picking up the phone and *. Dirt-Cheap route often with other devices you have logged into the web GUI, navigate to Management. ) service provider to buy a new one a linked cell phone instead ; other times not address of screen! Is that by using our Services or clicking i agree, you will see message! But problems when nating VoIP devices especially with Dlink routers access hole on the obi200 obi200/202: GENERAL INFORMATION the! Off call screening in Google Voice get the private IP address of the keyboard shortcuts,:!

Revelle College Map, Absa Payment Notification Sms, The Emperor's New Joe, Skinny Girl Transformation, Tamanna Movie Songs, Lion Heart Plan, Mark Morton Gear, 5th Grade Science Taks Vocabulary, Unspecific Crossword Clue 7 Letters, Lennox Ca Zip Code, Kal-haven Trail Covered Bridge, Almond Paste Vs Marzipan, Superior Health Plan Number,

Leave a Reply

Your email address will not be published.